BT trials British Sign Language access to its customer services

Published date 2011-11-09 11:11
BT and social business, SignVideo, announced today that BT has begun a trial that enables people who are deaf to communicate with BT’s customer service teams using British Sign Language (BSL) via video relay. BT wants to ensure that its products and services are available to everyone – whatever their need. It already provides a range of options for customers to make contact in a way that…